Explore Our Managed Services
Our work doesn’t stop at implementation. We offer dedicated managed services to ensure your systems stay optimized, secure, and aligned with your business goals.
Proactive Monitoring & Updates
Salesforce Proactive Monitoring & System Updates
Ensure Salesforce runs at peak performance with 24/7 proactive monitoring, regular system health checks, and automatic updates.
Keep your Salesforce instance healthy and reliable with around-the-clock monitoring, error detection, and proactive updates. We resolve potential issues before they disrupt your business, ensuring seamless uptime, security compliance, and optimal performance. Our team keeps your environment aligned with Salesforce’s latest releases—no missed updates or delays. Focus on your core business while we maintain your CRM backbone.
On-Demand Admin & Development Support
On-Demand Salesforce Admin & Developer Support
Get fast, expert Salesforce support on demand—workflow changes, report creation, and integration help.
Need a new report, dashboard tweak, or automation workflow? Our certified admins and developers are available on-demand to make Salesforce work the way you need it—when you need it. Skip the hiring delays and get instant access to a flexible, reliable support team. Whether one-time requests or ongoing tasks, we adapt to your workflow and accelerate delivery.
SLA-Backed Issue Resolution
SLA-Based Salesforce Support & Issue Resolution
Guaranteed Salesforce support with SLA-backed response and resolution times for critical issues and service uptime.
Never get stuck waiting on help. We offer Salesforce issue resolution backed by defined SLAs, so you always know how fast we’ll respond and resolve problems. Every case is tracked with transparency and urgency. We prioritize high-impact tickets and guarantee reliability for your core systems—because your business can’t afford downtime or guesswork.
📊Scalable Support Plans
Choose flexible Salesforce support plans tailored to your business size, complexity, and future growth.
From early-stage startups to enterprise teams, our managed service plans scale as you grow. Whether you need just admin help today or full-stack Salesforce management tomorrow, we have a flexible model for you. Choose between hourly blocks, fixed packages, or dedicated resources—without locking into rigid contracts. Let us handle your platform while you focus on strategy and expansion.
🔄 Let Us Handle the Maintenance — You Focus on Growth.
How We Collaborate Remotely
Built for Seamless Remote Collaboration
We use industry-standard tools to ensure transparent, real-time communication and project tracking—no matter the time zone.
From kickoff to delivery, we work like we’re right next to you.
🟣 Slack – Instant messaging, channels for each project
🟡 Jira – Agile boards, sprints, and ticket management
🔵 Zoom – Daily stand-ups, demos, and stakeholder calls
🟢 Trello – Lightweight task boards and timelines
⚫ GitHub – Code reviews, version control, and DevOps CI/CD
📊 Project Delivery Process
Our Agile Delivery Process
Discovery → Sprint Planning (Jira) → Daily Sync (Zoom/Slack) → Dev (GitHub) → QA → Client Review (Trello/Zoom) → Go Live
🔐 Remote Work & Security Commitment from Lakebridge
Secure, Trackable & Transparent Delivery
We ensure data security and visibility by working inside collaborative ecosystems our clients trust—ensuring compliance, version control, and zero miscommunication.
Jira- We used Jira for sprint planning
GitHub- for secure code deployment.
Slack- Client collaboration was through Slack and Zoom.
We care deeply about data safety and compliance of our clients
Secure Remote Access : NDA Enforced and SOC2/ISO
Security practices we use profiles, permission sets, and field-level tracking.
FAQs
What is a Managed Services Provider (MSP)?
A Managed Services Provider (MSP) is a third-party partner that proactively manages and supports your company’s IT systems, cloud environments, and applications. Instead of waiting for problems to occur, an MSP monitors, secures, and optimizes your technology 24/7 to ensure smooth operations.
MSPs are especially valuable for businesses that want predictable IT costs, scalable support, and access to specialized expertise without having to build a large in-house IT department.
MSP Definition
In simple terms, an MSP is an IT partner that takes over the responsibility of managing your technology infrastructure. This includes tasks such as:
Monitoring servers, networks, and applications
Providing cybersecurity and compliance support
Offering cloud migration and administration
Delivering help desk and user support
Automating backups and disaster recovery
Think of an MSP as a long-term technology partner that aligns IT with your business goals.
What Services Do MSPs Provide?
MSPs typically provide a wide range of IT services that can be customized based on your business needs:
Cloud Services & Migration – Managing AWS, Azure, or Salesforce platforms
Cybersecurity – 24/7 monitoring, threat detection, compliance support
Help Desk Support – Remote and on-site assistance for employees
IT Infrastructure Management – Servers, databases, and network monitoring
Backup & Disaster Recovery – Ensuring business continuity
Software Integration & Customization – Salesforce, SAP, and ERP support
By partnering with an MSP, businesses can focus on growth while leaving IT management to trusted experts.
In-House vs. MSP
Many companies struggle to choose between building an internal IT team or partnering with an MSP.
In-House IT:
Full-time employees dedicated to your company
Higher overhead costs (salaries, benefits, training)
Limited expertise compared to specialized providers
MSP:
Access to a broad team of certified experts across technologies
Lower, predictable monthly costs
24/7 monitoring and scalability as your business grows
👉 For startups and mid-sized companies, an MSP often provides enterprise-level IT capabilities at a fraction of the cost.
What Are the Benefits of Working with an MSP?
Working with an MSP delivers both business and technical advantages:
Cost Efficiency – Fixed monthly pricing avoids unpredictable IT expenses
Scalability – Services scale with your growth, from 10 users to thousands
Proactive Monitoring – Issues are resolved before they disrupt operations
Stronger Security – Protection against cyber threats, ransomware, and data breaches
Access to Experts – Certified professionals in cloud, networking, Salesforce, SAP, and more
Business Continuity – Automated backups and disaster recovery plans
How to Find an MSP?
Finding the right MSP requires careful evaluation. Here are practical steps:
Assess Your Needs – List current IT challenges and future goals
Check Industry Expertise – Look for MSPs with proven success in your sector (healthcare, financial services, retail, etc.)
Evaluate Certifications – Ensure the MSP has cloud, security, and software-specific expertise (e.g., Salesforce, SAP, Microsoft)
Ask About Support – Confirm 24/7 monitoring, response times, and escalation processes
Request Case Studies – Review success stories to measure credibility and execution quality
👉 For USA businesses, an ideal MSP partner should combine global IT experience with a local understanding of regulations and customer expectations.
Connect with an MSP
Discover how we connects customers with MSP partners that deliver fully managed, end-to-end services packaged with Salesforce cloud solutions—all through a single point of contact to support your business
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☎️ +91 (986) 613-7007
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